ABM_1 - Flipbook - Page 73
OPINION
FLEET
Multi-channel access means
brokers can source vehicles
faster and more competitively
Convenience and service
Brokers typically provide a consultative
service, acting as intermediaries between
the customer, supplier, and funder.
Many offer fully online processes, doorto-door delivery, and dedicated account
managers, making the experience more
streamlined and transparent than the
traditional showroom visit.
For time-poor business owners or fleet
managers, this end-to-end support,
often including fleet consultancy, partexchange, and aftersales coordination, is
a major benefit.
Regulated, professional
Historically, concerns about regulation
and reliability may have made some
buyers wary of brokers. Today, however,
most reputable brokers are fully Financial
Conduct Authority (FCA) regulated and
members of the British Vehicle Rental
and Leasing Association (BVRLA), so they
adhere to strict codes of conduct.
This oversight provides confidence for
consumers and businesses alike, helping
to drive professional standards and
reinforce trust in the broker model.
While franchised dealers will always
have a place – particularly for brand-loyal
→ Jordan Nash is a director
at Van Source UK
customers, test drives, and in-person
service – vehicle brokers have carved
out a strong position as flexible, pricecompetitive, and customer-centric
sourcing partners.
As digitalisation and buyer
expectations evolve, brokers are no
longer just middlemen. They’re a
strategic alternative for those who want
to save time, reduce costs, and gain
access to a broader range of finance and
stock options.
In an industry where agility is
increasingly a differentiator, brokers may
well be the smarter choice. i
Q4 2025 AUTOMOTIVE BUSINESS
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