ABM_1 - Flipbook - Page 71
OPINION
FLEET
a vehicle swap
recovery and repair services. Not all
bodyshops are equipped to handle
high-voltage systems, and sourcing EVspecific parts can take longer.
Even a relatively minor incident can
leave an EV off the road far longer than
expected, meaning a tailored accident
management strategy is extremely
important.
Even small fleets – especially those with
job-need vehicles – will benefit from a
well thought out plan.
Motor Assist provides end-to-end
accident management services, but
businesses can also benefit from its
modular approach, which allows a
business to select the exact service
modules they require without
committing to a full package.
Motor Assist can help
fleet operators mitigate
risks by providing
a clear, EVappropriate
response when
incidents do
occur. From
rapid recovery
to coordinating
with certified
EV repair centres,
in most cases this will
help get vehicles back on
the road faster.
Also, where applicable, we use
telematics integration to improve
incident detection, improve risk exposure
and streamline claims reporting – this is
all vital for reducing delays at every step
of the process.
Contingency plans
Fleet operators should also consider
having contingency plans for temporary
replacement EVs. This can be achieved
through short-term rental partnerships,
but that is not the most cost-effective or
efficient route. Motor Assist provides an
EV-for-EV guarantee, meaning business
↑ Mark Young is corporate account
director at AX Motor Assist
drivers do not have to step back into
an ICE when their EV is off the road,
which also benefits the business by not
compromising its environmental policy.
Technology has an increasingly
significant role to play. As with ICE cars,
fleet operators can benefit from accurate
and integrated reporting. Data can be
incredibly powerful, but the way it is
packaged determines its usefulness. The
seamless and consistent flow of data
maximises operational efficiency.
Vehicle downtime
means business disruption
[and] EVs require more
specialised recovery and
repair services”
We have integrated our systems with
a powerful intelligence tool, enabling
real-time data to be published exactly
how our partners wish to see it, either
through customised dashboards or their
own interfaces. They can make quicker,
more accurate decisions and manage
risk more effectively.
Integrating EVs into a fleet is more
than just swapping vehicles. By planning
for incidents before they happen, fleet
managers can ensure a smoother, safer
and more efficient transition. i
Q4 2025 AUTOMOTIVE BUSINESS
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